uccx Archive

  • Open hrcConfig.ini file in notepad located in C:\Program Files\Cisco UCCX Historical Reports and increase AuthReqTimeOut to 30 and tracing level to 5. So should look like this AuthReqTimeOut=15 [LOG] ; […]

    UCCX historical Report Tool “Error 5049”

    Open hrcConfig.ini file in notepad located in C:\Program Files\Cisco UCCX Historical Reports and increase AuthReqTimeOut to 30 and tracing level to 5. So should look like this AuthReqTimeOut=15 [LOG] ; […]

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  • This took me a while to figure out so though i would put the solution i got to save some time next time So had a status of “uccx-partial-service-monitor” and […]

    UCCX Partial Service Monitor

    This took me a while to figure out so though i would put the solution i got to save some time next time So had a status of “uccx-partial-service-monitor” and […]

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  • Below is an email exchange between myself and Cisco TAC. Though there was some interesting information in it so though i would share. Thanks Alexis P.s Best to read from […]

    UCCX Reporting from Informix

    Below is an email exchange between myself and Cisco TAC. Though there was some interesting information in it so though i would share. Thanks Alexis P.s Best to read from […]

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  • Just scrap post for all cli commands for voice apps General Trouble shooting utils diagnose test file get activelog platform/log/diag* !Show’s the status of a port and what process is […]

    CLI commands

    Just scrap post for all cli commands for voice apps General Trouble shooting utils diagnose test file get activelog platform/log/diag* !Show’s the status of a port and what process is […]

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